Help Center

Help Center

Frequently Asked Questions

I changed my mind. Do you accept returns or exchanges?

Oops, I made a mistake. Can I cancel or change my order?

OH NO! My order was incorrect, damaged or defective. How do I replace it?

I think my package may be lost or stolen.

What happens if my package has been lost or damaged?

What if I receive incorrect or damaged fabric?

How can I be certain of a product's color?

Do you offer swatches?

What is the minimum length to purchase?

Can I purchase less than 1 yard of fabric?

Do you ship?

How long does an order take to ship?

Do you ship internationally?

Are you open to the public?

I’m close by. Can I pick up my order in-store?

Do I need a wholesale license to purchase?

Do you offer wholesale pricing?

I want to place a large order. Do you offer discounts for wholesale customers?

I have a Seller’s Permit. How do I place tax-exempt orders?